Customer support links
Do you need a copy of your confirmation voucher? (This will be needed to pick up your car.)
Please use our Reservation Lookup form.
Do you need to modify an existing booking?
Please use our Modify Reservation form.
Do you need to cancel an existing booking?
Please use our Cancel Reservation form.
Do you need to unsubsribe from our newsletter?
Please use our Unsubscribe form.
Contact & Address Information
Reservations:
reservations@mycarhire.co.uk
(all pre-travel enquiries)
Tel. 0845 351 0537
(*please see note below)
Customer Service:
customerservice@mycarhire.co.uk
(all post-travel enquiries)
United Kingdom Registered Address:
AE Europe Ltd
C/O Leathers LLP
17th Floor
Cale Cross House
Pilgrim Street
Newcastle Upon Tyne
NE1 6SU
UK Trading office:
myCarHire
Abbey House
450 Bath Road
Longford
Middlesex
UB7 0EB
Telephone:
0845 351 0537
(*please see note below)
Company Number:
4964813
Operating Hours:
08:00 am - 20:00 pm Monday to Friday
09:00 am - 16:00 pm Saturday & Sunday
*Please note that telephone charges apply as follows:
- 3.95 ppm daytime
- 1 ppm evening & weekends